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Voluntary Workers Insurance
Provides protection for volunteers who are injured while carrying out authorised duties on behalf, covering expenses that standard workers compensation schemes typically don't.
Protecting the People Who Power Your Organisation
Many organisations rely on the support of volunteers to deliver programs, events and services. However, volunteers are generally not covered by workers compensation schemes in the same way as paid employees.
Voluntary Workers Insurance helps protect volunteers who are injured while carrying out authorised duties on behalf of your organisation. Depending on the policy, cover may include medical expenses, rehabilitation costs, loss of income benefits and lump sum payments for permanent disability.
Why Voluntary Workers Insurance Matters
Volunteers are the backbone of countless organisations across Australia - from local sporting clubs and community groups to national charities and not-for-profit associations. They give their time freely, often taking on physical tasks, event coordination, administrative duties and frontline service delivery.
But unlike paid employees, volunteers typically fall outside the scope of standard workers compensation insurance. This means that if a volunteer is injured while helping your organisation, they may have no financial protection - and your organisation could face liability for their care and lost income.
Voluntary Workers Insurance fills this gap, ensuring the people who generously support your organisation are looked after if something goes wrong.
Who Should Consider This Cover
Community Groups and Associations
Local community organisations often rely heavily on volunteer support for events, programs and day-to-day operations. From neighbourhood associations to cultural groups, protecting volunteers ensures your community work can continue without exposing helpers to unnecessary risk.
Sporting Clubs
Coaches, team managers, canteen helpers, ground maintenance crews and committee members — sporting clubs typically couldn't function without volunteers. Voluntary Workers Insurance provides protection for the wide range of activities these individuals undertake.
Charities and Not-for-Profits
Charitable organisations frequently engage volunteers for fundraising, service delivery, administration and event support. Ensuring these individuals are protected reflects the values of care and responsibility that underpin most charitable work.
Event Organisers
Festivals, markets, community events and fundraisers often depend on volunteer marshals, assistants and coordinators. Cover ensures these helpers are protected during what can sometimes be physically demanding or higher-risk activities.
What Your Policy May Include:
Medical expenses - costs for treatment not covered by Medicare
Rehabilitation costs - support for recovery and return to normal activities
Loss of income benefits - weekly payments during recovery periods
Lump sum payments - compensation for death, loss of limbs or permanent disability
Travel expenses - costs associated with attending medical appointments
Home care assistance - support services during recovery where required